Listing SERVICE FOR MOVING COMPANIES

AGMC OFFERS AN OPEN MARKET LISTING AND BOOKING HELP SERVICE FOR MOVING COMPANIES TO SELL THEIR SERVICES TO THE PUBLIC

A Great Moving Crew (AGMC) offers an "Open Market Listing and Booking Help Service" for moving companies.  When a customer comes to this AGMC website or calls AGMC looking for a moving company, AGMC can direct that customer to shop for a moving company of their choice on this website's page titled "MOVING COMPANIES LIST".   This page functions as an open market listing of all the moving companies that the customer could choose to hire through AGMC's booking help service.  This works much like U-Haul's Movinghelp.com service, or like Expedia does for hotel and flight arrangements.  Expedia isn't Hyatt or American Airlines, Expedia is only a booking service that charges Hyatt & American Airlines a booking help fee.  AGMC informs the customers which of those companies are available on the customer's desired moving date, and then helps the customer book the serves of the customer's chosen moving company.  

Any time you get a moving job appointment referred to you through AGMC's services, you would be doing so agreeing to the TERMS AND CONDITIONS OF USE specified below, so please read these carefully and make sure this is the deal you want to be making.

If you have your own (self owned) moving company that you'd like to list on AGMC's "open market listing and booking help" service, you'd need to submit a service contract, application form and a W-9 to AGMC.   You can pick these blank forms up from an independent moving company that's already listed with AGMC.  You could also copy and print them on your computer, using the copy & link provided below.  Or, you can have AGMC mail you a set by asking for these forms in a text you'd send to AGMC at 541 636-7386.  After filling them out, you'd then mail them back to:

K. Sloan

255 High St. #237

Eugene OR. 97401

TERMS AND CONDITIONS OF USE FOR MOVING COMPANIES

1)    SIGNING UP FOR AGMC'S LISTING AND BOOKING HELP SERVICE

If you (as your own independent self-owned moving company) fill out and turn in AGMC's  "INDEPENDENT MOVING COMPANY LISTING CONTRACT", application paperwork and a W9, this will result in your moving company becoming listed on the A Great Moving Crew (AGMC) open market listing and booking help service, from which moving customers shop for and book independent moving companies.  You define and update your available dates, times, and services offered.  If and when a moving customer chooses your moving company's services for a job appointment, AGMC will pass along to you the customer's job offer information in the form of a text message sent to you from AGMC that describes the customer's desired job appointment details and contact information.   

2)  DEFINITION OF THE TERM "LEAD COMPANY"

When these job offer texts use your company's name (or your name) in conjunction with the term "Lead moving company" or "Lead" (for short), this is defined to mean that YOUR self owned moving company is being offered to be THE moving company hired directly by and working directly for the named moving customer to do the job appointment described in the text.   If you get a job offer text that specifies you as the "Lead", if you reply to that text with your indication of acceptance, that would constitute you contracting to be "The" moving company that is being hired by the moving customer, with your company taking sole responsibility and liability for all aspects of that job, including for damages, theft, tickets, penalties, taxes, injuries, accidents, paying your crew, collecting the service bill, being insured, having all needed coverage's and licenses, and everything else about that job.

3)  TERMS AND CONDITIONS OF USE, AND TERM LENGTH OF CONTRACT AGREEMENT

These Terms And Conditions Of Use for Lead Moving Companies are updated quarterly, on January 1st, March 1st, June 1st, and September 1st, to better handle new issues that arise. Each quarterly update supersedes and replaces the agreements in all previous versions, and applies to all jobs offered and accepted during that quarter.   This means that each time you, as Lead Moving Company, accept to do the job described in the job offer text, you would automatically be agreeing that the Terms And Conditions Of Use for Lead Companies (that are listed on AGMC's "LEAD LISTING" website page at the time you accept the job in the job offer text) will apply to the handling of that job.  This makes it important to re-examine the website's Terms And Conditions Of Use at those quarterly times to make sure the current quarterly version is still an agreement you want to continue to make. 

The only contract-time-length obligations being made by you and AGMC are that once a Lead Moving Company responds to a job offer text with an indication of acceptance, and/or does the job described in the job offer text, the Terms And Conditions Of Use that are currently listed at the time of the acceptance of that job will apply to the handling of that job through the job's completion, including for all monetary matters.  

 At any point you choose to stop going by the newest Terms And Condition of Use for Lead Moving Companies, you may do so by simply ceasing to accept any further jobs offers from AGMC.  Likewise, AGMC is not obligated to continue to offer you listing and booking help services at any point beyond the moment AGMC deems your company's services are not in compliance with the newest Terms And Conditions Of Use of this contract.   In essence, this is a "one job at a time" agreement, with no obligations beyond that.

4)    AGMC ACTS ONLY AS A LISTING AND BOOKING HELP SERVICE

You (the Lead company) agree that AGMC would be acting only as an open market listing and booking help service working for you, and that you would not be working for AGMC, nor be operating as a partner, subcontractor, agent or employee of AGMC.  The fee you agree to pay AGMC for this listing and booking-help service is a percent of the labor fee you charge the customer, applied to AGMC's Booking Fee Schedule.  You (the undersigned) indemnify and release AGMC from any and all responsibilities and liabilities concerning your moving jobs that AGMC helps arrange for you. You agree you will be personally present on your AGMC booked job sites, and not subcontract the job out to anyone else.  You agree that you are responsible for paying your own taxes and doing your own withholding and reporting directly to tax authorities. 

5)  ADDITIONAL MOVING HELPERS

   If you have indicated to AGMC that you would like AGMC to help you find additional freelance movers to help on your jobs, AGMC can include (in the job offer texts) names of other moving helpers that could be the extra men you hire.  Any other names given in these job offer texts which are not indicated as the Lead Company or the customer are defined as the names of suggested moving helpers  that you could choose to hire for that one job appointment.  If a texted job offer includes names of other potential moving helpers, and if you text a reply back to AGMC indicating acceptance, this constitutes your agreement for you to hire the named moving helpers for only that one job appointment.  You also have the option to decline to hire the suggested persons, and instead see who else is available or choose your own help.   

6)  AGMC BOOKING FEE 

ACE STANDING

      AGMC's ACE STANDING booking fee is $17 per $55 of labor charged to the customer.   If you pay your crewmen $27/hr, that would leave you making  $48/hr on a two man job, or $60/hr on a three man job, which is $500 on an eight hour day, plus tips.

The $17/mhr ACE STANDING booking fee is predicated on the fact that AGMC has verified that your moving company has its own moving company insurance, for damages, liabilities and for any truck & cargo transport you may be providing, that you have your own ODOT#, and that your company is not past-due on paying any booking fees owed to AGMC.  

However, if you are not past due on paying any booking fees to AGMC, and if you have shown AGMC to AGMC's satisfaction that your (the Lead's) company has many years of history of your company paying all damage claims and booking fees promptly, and if you have shown AGMC that you currently have the capacity for paying at least $5,000 out of pocket for damages, AGMC has the option to waive the need for the regular ACE STANDING requirements in order for you to get the ACE STANDING $17/mhr booking rate.  AGMC will let you know if this is the case.

NON-ACE-STANDING

If your moving company (owned by you, the Lead) does not have your own moving company insurance for damages, liabilities, & truck & cargo transport, doesn't have an ODOT #, or if you have past due booking fees owed to AGMC, your moving company would be considered NON-ACE-STANDING, and the NON-ACE-STANDING booking fee goes up to $20 per $55 of labor.  This is to compensate for AGMC's additional liability exposure and/or additional loss exposure in dealing with a Non-Ace-Standing company

For example, a Non-Ace-Standing company, when charging the customer $55/hr, would be paying a $20/mhr booking fee, and so if paying crewmen $27/hr, that would leave the Lead making $43/hr on a two man job, or $51/hr on a three man job.  Still not shabby. 

7)  TWO HOUR MINIMUM   

 Unless the job proposal text states otherwise, on any job that takes two hours or less, the job hours for each man are calculated at a job length of exactly two full hours.    On two-hour-minimum jobs, the helpers pay is rounded up to to $30/hr, which for a two hour job would be $60 for each helper.   The booking fee is a flat $17/mhr, which on a two man job for two hours would be 4x17= $68, which would leave the Lead making $92 for that job.  This would make the split 60/68/92.  

8)  TWO HOUR MINIMUM BONUS TRAINING PAY

However, on two hour minimum jobs, for any Lead or any crewman that participates in a fifteen minute training session at the end of the job, the booking fee drops by $10/per man, which the Lead can then use to pay himself and the crew the extra $10 each for the training time.  This would make the split $102 for the Lead, $70 for a helper, and $48 for the booking fee.  To qualify for this bonus training pay, the crew must join together at the end of the job to make a group conference call to AGMC, and participate for fifteen minutes in AGMC's website lesson plan for the day, to AGMC's satisfaction.  If AGMC doesn't answer or return the crew's conference call within 5 minutes, the Lead can lead the lesson plan covering AGMC website course material for fifteen minutes, and apply the bonus pay.  

However, getting paid to do the training is a privilege not a right.  It's an offer made by AGMC that can be withdrawn by AGMC if AGMC judges that a mover or the Lead is not making good use of the training sessions, or not progressing in a way that is making it worth spending the money on.   

9)  TWENTY MINUTE MINI:   In order to not miss out on "super" short and easy jobs, where the customer doesn't want to pay a couple hundred dollars to scoot something easy across a room, it's an option for you to offer an even more discounted service for jobs that last under twenty minutes.  If you choose to offer this "Twenty-Minute-Mini service",  the split would be $50 for the Lead, $40 for the helper, and $10 for AGMC, which adds up to a Labor charge to the customer of $100.  There's no negative to declining these mini-minis if you'd rather not.

10)  CONTRACT  REQUIREMENTS, & BREACH OF CONTRACT PENALTY 

       With you agreeing to be the Lead Moving company of a job, you are agreeing to be required to do a number of things.  You would be required do the billing for your jobs and collect the moving service fee directly from the customer (not have AGMC do it).  You would be required to text to AGMC your correctly filled out invoice and transaction log pictures for the job texted to AGMC on the day of the job (given one day extension for jobs ending after 7pm).  This also means you must be caught up on all past invoices and transaction log entries to not be in Breach Of Contract.  You are required to be caught up on paying all past-due money you owe to your crew and AGMC from previous jobs (beyond payment deadlines).  

   You are also required to be providing at least a Standard Equipment Set* (defined below) on your jobs, and to show/prove to AGMC (within the last week of a job) that you have this set, via a one minute video call. This could be done once each Sunday or before your first job of the week.  You also agree to text to AGMC load-wall pictures of all your load-walls (showing all that's being loaded), including flat-loads, truck attic areas, and loads into storage units, and text these pictures at the moment you take them, not just later at some time.  This also includes unload load-walls of other company's loads.  

     If you fail to do any of these contractually required things, the Breach Of Contract penalty is that your AGMC Booking Fee for a job raises to 40% of the labor fee, which is a booking fee of $22/mhr, which would leave you making $39/hr on a two man job or $45/hr on a three man job.   It's definitely better for you to just do what you are contracting to do ON TIME, and make this Breach Of Contract penalty irrelevant.  Simple.  

11) MOVING HELPER PAY RATES

As a Lead Moving Company hiring your own independent contractors you do need to clarify and document your pay rate agreement with them prior to them working for you, and prior to them even accepting a job offer from you.  This contract point is that a default pay agreement would be agreed to apply between you and any helpers you agree to hire, just to start things off, applying only before and until you work out any alternative pay agreement with a particular helper.  The default pay agreement is agreed to be as defined on this website's page "HELPER LISTING", under the section titled "TERMS AND CONDITIONS OF USE FOR MOVING HELPERS", under the sub-section "PAY RATES".  

If your company is in danger of not supplying the needed number of men arranged for your job appointment, you understand that if you do not offer what ever pay rates are necessary for you to get the customer-ordered number of good crewmen (rather than FAIL THE CUSTOMER on providing what the customer ordered) the consequence is not only what you face with the disappointed customer, it is also that AGMC will drop your AGMC ranking, which can result in a longer term reduction in the sales of your services. 

12) QUALITY OF MOVING HELPERS YOU HIRE

         As an independent moving company, you may hire whoever you want as movers for your crews.   However, AGMC's ranking of your services is based largely on the skill level of the crew your company provides on your jobs. This means if you choose to hire hobos and homeless people, or less skilled workers when more skilled "better" workers are available, AGMC will drop AGMC's ranking of your company relative to what it would otherwise be, and this might be enough to cost you the loss of job sizes and/or job frequency, relative to what it would otherwise be.    For this reason, of maintaining the highest possible AGMC ranking, it is recommended that you try to put together the best teams possible for your moving jobs, and not purposefully bypass better moving helpers when better helpers are available, just to hire cheap labor, at the unnecessary risk of greater damage, problems and liability.  It is your right to pick your crew, but it's AGMC's right to rank your services accordingly. You understand that the slight bit more you pay for better movers will usually cost you much less than the increased profits you gain from the increased sales of your services by having a reliably better crew.

13)   TIME COUNTED ON THE CLOCK

Each mover's paid clock starts after that mover has arrived at their first scheduled job start location AND clocked in (sent a "c" text to AGMC at the customer's location, or a "u" text at a U-Haul location), although if arriving early they do not get paid for time prior to the scheduled start time.  You agree to not pay a crewman for time prior to their clock-in time, even if they did arrive earlier, as compensation for the extra work they are putting AGMC through to need to be scrambling to address the apparently-late issue.  Therefore, you may wish to have your crewmen show you their clock in times on their phone when you first see them on a job, also serving as their clock-in with YOU.  Each mover's paid clock ends when they have moved the customer's last item, minus any breaks they took during the job.  The crew does not count the time putting equipment away.  We add round trip drive time only for any jobs going outside the Eugene/Springfield city limits.  

14)  ADDITIONAL COMPENSATION

For out of town jobs you only add gas compensation as long as the vehicle used is authorized as a part of the texted and approved moving service plan.  The customer's truck gas fee goes to whoever paid (or is going to pay) for the gas that refills the truck.  The customer's supply fee goes to whoever paid for those supplies.      We do not charge extra for stairs, weekends, cancelled appointments, or for the time or gas used to drive our own personal vehicles within the Eugene/Springfield city limits, just like a mechanic, dentist or office worker doesn't get paid time or gas to drive to their local office or workplace.    Each mover also gets reimbursement at cost for any customer authorized supplies they used on the job, provided they turn in their receipts or declarations of those expenses to the Lead of the job prior to the moving service bill being presented to the customer. 

15)   PAYING THE CREW 

When the Lead pays a crewman the Lead is required to automatically show a picture of the job payment invoice on the Lead's phone to that crewman before paying him.  This is so that each moving helper can automatically see for himself the labor hours that was counted on the bill for him and the group tip amount that the customer gave the Lead to disperse to the crew (if any).   Each moving helper must agree that it is only the Lead Moving Company of the job appointment that owes the moving helpers their pay for each job, not AGMC. 

It is the Lead's choice to pay the crew by either cash, check or Cash App.  That means in order for a helper to be able to accept a job through AGMC's booking help, a helper must be willing to accept which ever of these payment forms the Lead chooses to use to pay the crew.  If a contractor helper wants to accept only cash (or any other payment form), he must negotiate that condition with the Lead prior to accepting a job appointment with that Lead.   An exception is that if a customer pays a group tip in cash for the Lead to pass along to the crew, the Lead must pass that cash tip, in cash, along to the crew, simply because that's the agreement the customer is assuming they have with the Lead when handing him a group tip in cash.   

The Lead should normally be paying the crew right at the end of the job.  But the Lead doesn't technically owe the crew their pay until after the customer pays the bill for that job and that payment form clears.  Sometimes the customer doesn't pay right away, and sometimes it can take a while for checks to clear.  Once a customer pays the bill and that payment form clears, the Lead only has a 24 hour deadline after that to let the crew know the bill was paid and to make the crew's payment available for the crew to receive.  So once in a while there might be a delay in getting paid for a job, and a helper should only accept jobs through AGMC's booking help if they are OK with this possible occasional delay.. However, delays of the Lead paying the crew beyond this deadline add 5% per day late added to the amount of crew-pay owed, maxing out at double the original amount in twenty days.  This 5% per day late penalty does not apply to simple mistakes or honestly forgotten payments, so a one time reminder to the Lead & AGMC at or after the deadline time is required to get the late payment penalty fee clock started.

For each instance of the Lead physically meeting to hand cash to the crew or AGMC, the Lead may round the total figure paid down to the nearest lower whole five dollar increment amount so the Lead doesn't have to deal in physical small change less than $5 bills at that payment meeting.  This rounding down of the total cash payment during a physical payment meeting does not apply to any individual fees, owed amounts, or Transaction Log numbers that are not paid out at the time of recording which can accumulate, only a one-time rounding applied to each physical meeting to hand over cash.  Only small change less than a dollar is to always be dropped in the Transaction Log numbers regardless of circumstance.

16)   TRUCK CHARGES

 If the Lead provides a 17' or 24' moving truck, we charge an additional $80 (per day) for the truck, plus gas used in the truck round trip from its parked location, plus 50c per out-of-town mile round trip.  No mileage is counted within or near the Eugene and Springfield city limits. Three fourths of the truck & mileage fee goes to the owner of the truck, and the other quarter of the truck & mileage fee goes to AGMC as the booking fee for the truck.  The customer is also charged for the estimated amount of gas the truck used from it's beginning parked location back to it's beginning parked location, and that gas fee would be reimbursed to whoever was putting that gas back in the truck.

 If a mover reserves a U-Haul truck for the customer and uses their card to pay for the reservation, the rental cost would be reimbursed to the renter of the truck.  The gas used for the U-Haul is also charged to the customer and reimbursed to whoever is paying for the gas to be put back in the truck. 

It's the Lead's job and responsibility to clean the truck (or have it cleaned) when needed, although if a muddy truck floor was  unavoidably caused by a moving job (like hauling dirty muddy things) it's legitimate to charge the customer of that job for the extra time & expense needed to clean the truck floor, as long as the customer was warned of this extra expense before doing the unreasonably dirty job.

17)   PICK UP & DROP OFF OF UHAUL TRUCK

If we are picking up and dropping off a U-Haul truck at a U-Haul facility, we count on the customer's paid time only one person's time to do that, (usually 30 to 45 minutes for pick up and drop off), and then pay the crewman their regular hourly rate for doing it.  If we are using a non-U-Haul rented truck, the truck should be being kept at the Lead's house, and so there should be no charge to the customer or extra pay for bringing or returning the truck, but we do charge the customer for round trip gas used back to its storage parking spot.

18)  FORMS OF PAYMENT YOU ACCEPT FROM THE CUSTOMER

  The minimum forms of payment you (the Lead) should be able to accept from the customer is cash, check, Venmo, CashApp, and some form of credit card processing (like Square Card).   If you can accept Pay Pal and Zelle, and others that's even better.

19)  GRAND PIANOS

You do charge the customer an extra $200 for moving a grand or baby grand piano by truck.  This extra fee is on top of the regular hourly rate & truck charges you are charging, and is only to compensate the parties who would pay for damages if damages occur.   If  you as the Lead are qualified as an ACE STANDING company (either fully insured, or have proven to AGMC your long history of paying all damage claims and shown AMGC your current ability to pay up to 10,000 in damages), then you get paid an extra $100 out of that $200 grand piano fee, with the other $100 going to AGMC.  If you as Lead do not fit these qualifications, then your liability for damage to the grand piano maxes out at $500, and you instead get $50 of the extra $200, with the remaining $150 going to AGMC for the liability exposure. 

20)  RESPONSIBILITY FOR JOB FREQUENCY

         AGMC develops a summary record of your company's hourly rates, extra charges, customer review history, on-time record, phone answering reliability, certifications, insurance, years in business, damage and complaint history, licenses, contract compliance history, and the set of moving equipment that you provide.   AGMC takes all of these factors into consideration to rank your moving company relative to the other moving companies listed with AGMC.  

  Moving companies that have indicated to AGMC that they are available on the customer's desired moving date, and that have the skills and equipment needed for the job, are presented to customers in this listing/ranking order, which makes the higher ranked companies tend to get proportionally more job offers, more consistently, as well as tending to get the bigger more profitable jobs.  This makes the factor of your AGMC ranking cause by far the biggest difference in the amount of money you make, not just the difference in the amount your company charges per hour. If you want more sales or to be able to get the bigger jobs  you have to improve these rated aspects about your company's services. This makes you the one responsible for your resulting sales frequency and job sizes by you choosing (or not) to make your company's services a better shopping choice than your competitors.

21)  YOUR EQUIPMENT SET

        In order to list your services as a Lead Moving Company with AGMC, you must agree to provide at least a Standard Equipment Set, as defined below, and show that equipment set to AGMC, via a one minute video call, within the last week of an AGMC referred job.  You can do this either once a week on Sundays, or just before your first job of the week.  If you violate this agreement and either don't make the video call or don't have the equipment, you will be considered in breach of contract and have an increased Booking Fee of $18/mhr on $50/hr jobs, or $20/hr on $55/mhr jobs.   This is not to say that a more extensive equipment set wouldn't be better, only that this is the minimum set you should be providing on your jobs, and the minimum set that would prevent a raised Booking Fee.

The term "Standard Equipment Set" is defined as follows:

         A moving company shirt, 4 dozen moving blankets, 4 ratchet straps, 6 clean rugs, 4 rolls of tape, a hand-truck, Black Straps, big and small plastic wrap, all sizes mattress bags, a few cardboard boxes, tie down rope, a Basic Tool Set*, drill & bits set, some baggies, zip ties, aluminum tape, pig tail, sm step ladder, door and door-jam cover, a leaf blower, a professional piano dolly (flat bottom rubber wheels), super-sticky post-it notes, a door wedge, booties (for a 3 man crew), a few "tire-raiser" 2"x6" short wood boards, door holder wedge,  felt pads, 1 neoprene floor runner, a reusable TV box with foam corners, a battery light, and a clip board with invoices and a Transaction Log.

22)  PROMPTNESS AND HAPPINESS GUARANTEE

You (the Lead) offer a Promptness and Happiness Guarantee on your companies' service, which means if the customer was dissatisfied with your service, the customer may take what ever time (hours of labor) or cash they feel is fair off your moving service bill in compensation.  This could be because the customer feels you or the crew were late, damaged something, wasted time, had too much personal phone use time, didn't work efficiently, you got the customer's floor or upholstery dirty, or that your crew "lost" something.  

You agree that before presenting the finished moving service bill to the customer, you will ask the customer if there was anything they were dissatisfied with about your company's service, and that if  If the customer was dissatisfied with something, you will ask the customer what compensation they feel would be fair to take off the bill to compensate for that, and then do so.  If the customer's dissatisfaction resulted from something the crew did, the amount of compensation should come off the bill in the form of reduced labor hours charged to the customer, rather than a fixed number deducted off the total bill.  This is because the resulting loss would then automatically be shared equally by all, including AGMC (due to the reduced amount paid to AGMC for less hours).

If the customer's dissatisfaction wasn't necessarily the crew's fault, the discount should come off the bill as a flat amount.  In this case, if the Lead is compliant with all the other Terms And Conditions, AGMC volunteers to split the cost of what is lost to a Happiness Guarantee.  However, who ever actually caused that dissatisfaction should volunteer to take the proportional pay cut to cover the loss, but that doesn't mean they will, so if no individual cover's it, the Lead and AGMC will have to live with that, and make note of that mover's not honoring their Promptness and Happiness Guarantee for future hiring decisions.

23)   GET YOUR OWN JOB INSTRUCTIONS AT THE WALK-THRU

         The original job text you get from AGMC is only a very brief and loose general summary of the job, usually based on only the customer's verbal description on the phone, which is not a completely reliable limitation of what all you might be doing.  When AGMC talks with the customer this is only the first-pass preliminary part of information gathering.   You agree that the job of finding out exactly what all your job is going to entail is YOUR JOB as Lead, and needs to be done by YOU, on-site, in person, no later than during your walk-through at the beginning of the job when you can see things for yourself and talk to the customer yourself.  

The customer might also be wanting to add more things for you to do since having talked to AGMC, moving extra things and even making extra stops, so you should be seeing, double-checking and verifying what all you need to do during this walk-through.  You agree that you will be doing this double checking and job re-assessing at the walk-through and not rely only on AGMC's job text.  You agree it is your job to alter the job plan as needed, such as calling to get more crewmen, plan for more hours or more days, get a bigger or additional truck, more blankets, call in extra equipment like a trailer, safe carrier, hot tub carrier, piano board, or fork lift, and to inform the customer of all this at the beginning of the job, and get the customer's approval to pay for any extra needed things before continuing with the job right after the walk-thru.

24)   WARN CUSTOMER AT START OF THE JOB FOR ADDITIONAL NEEDED THINGS AND ADJUSTED JOB COST ESTIMATION

         Right after the walk-thru,  the Lead is responsible for assessing the manpower, time, transport vehicle space, cost and material needs of the job, and if you (as Lead) are short on something needed to do the job properly, and/or if you estimate that the costs might be above what the customer is expecting, the Lead contracts to be responsible for informing the customer of these additional needed things BEFORE STARTING TO MOVE THE CUSTOMER'S ITEMS.    

As long as you (as Lead) inform the customer of the extra needed things (and possible extra costs) at the beginning of the job, before you start moving the customer's items, and get the customer to say they are willing to pay for the additional costs, or accept responsibility for the problems or risks if you proceed without the needed recommendations, it gives the customer a chance to say yes or no, or make informed choices, and so the outcome becomes the customer's fault, not yours.  If you fail this requirement and don't inform the customer of these additional needs or warn of possible problems at the beginning of the job, before you start moving things, the problem outcome becomes the Lead's fault. 

25)  RIGHT AFTER EACH JOB, TEXT A PICTURE OF THE INVOICE TO AGMC

        The fee you agree to pay AGMC for AGMC's booking service fee is based on the job invoice you write for the customer.  This contract point requires that you text a picture of your job invoice to AGMC right at the end of the job, not even a half hour later.  However, it must absolutely be texted to AGMC no later than by the end of the day of the moving service, or be in breach of contract, with a breach of contract penalty of the Booking fee raising to 40% of the labor fee.  You must agree to not violate this contract point.  

26)   TRANSACTION  LOG

        Each time that there is any transaction (or change of what is owed) between your company and AGMC, such as immediately at the end of each job, or when you pay AGMC some of what's owed, you agree to enter the information about that transaction into a TRANSACTION  LOG right away and immediately text a picture of it to AGMC.   That means you should be filling in your Transaction Log to calculate and record the payments you are making to your crew at the end of the job, finish that Log right at the end of the job, and text a picture of the updated Lot to AGMC within a half hour of the end of the job, as soon as you can get to a comfortable place to fill it out.  You are NOT supposed to be waiting until later in the day.   However, the deadline that costs you big money is by the end of the day.   If you don't text to AGMC a picture of the whole sheet of your latest transaction log by the end of the day of a moving service job, this is a Breach Of Contract, with a breach of contract penalty of the Booking fee raising to 40% of the labor fee.   It is crucial to not fall behind on keeping current with making and texting this record to AGMC.   You understand that if you fall too far behind, this will not only cost you the increased booking fee and the loss of a lot of money, it will at some point get you booted off of AGMC's list as a Lead company. 

An example TRANSACTION LOG is provided after in on the website page titled "RUNNING YOUR OWN MOVING BUSINESS".    This "Transaction Log" record  keeps a running tally of what booking fees you currently owe AGMC.  This type of log also records the payments made and still owed for each job, and so comes in extremely handy in many different ways for all the parties you are working with. Any figures less than one whole dollar are to be dropped in the Transaction Log recordings.  If you have any questions about how to fill out this log, just call AGMC anytime. You may download and print blank transaction log sheets from the AGMC website, or you can ask AGMC to mail or give some to you directly.   

27)  YOU CONTRACT TO BE RESPONSIBILE FOR  ALL DAMAGE CLAIMS

            You (the Lead) agree to be responsible for paying the full Replacement Cost value of any damage claim you are found responsible for, unless prior to beginning any household goods move you present the customer with a document that clearly explains different insurance valuation options and associated liability limits, and the customer has chosen a lesser level of coverage, or unless you get the customer to pre-releases you from responsibility for some specific possible damage;  i.e. Lead Man: "We can't load this safely without more blankets.  For us to proceed you'd either need to get more blankets, or you'd have to accept liability for any resulting damage".  Customer: "OK, go ahead and proceed anyway, I accept liability".  These liability releases from customers is preferably documented in text or paper form. 

        This also means you (the Lead Company) are equally liable for any damage claims resulting from you or your crew not properly documenting PRE EXISTING DAMAGE, by you taking photos showing not only the pre-damage but also the original location surroundings of the pre-damaged item, to prove that the picture was taken before the item was moved by your crew.  However, you would not be responsible for damage resulting from the customer's insufficient packing within boxes and bins, unless you tip bins without verifying that the contents would not be harmed by tipping them, or unless a box is tipped that is marked with an instruction to keep upright. 

If, and that's a big if, you are following your agreements in this Terms And Conditions Of Use page, and if you have to pay a damage or other loss claim, AGMC will pay half of that claim.  However, if you are not compliant with your agreements in this page, AGMC does NOT owe half of your damage or loss claim, and it's all on YOU!

28)  PHOTO-DOCUMENTING LOAD WALLS

       You agree to take a picture of each load wall that your company builds, or each load-wall that you unload if your company didn't load, and text these load wall pictures to AGMC right as each picture is taken, right away, not just later.  That includes how everything is loaded, flat loads and stand alone items, not just upright walls. These pictures serve many critical purposes.  They help address and combat customer loss claims, they document the property inventory, they satisfy insurance requirements, they can be shown to customers to earn credit for the quality of your work, they allow AGMC to help spot problems that could be corrected, they can be used for training purposes, they can be used to help get you certified, and they can be shown to the customer to prove that no space was wasted in the truck.  

Not taking and texting these pictures exposes AGMC to additional needless liability, is a Breach Of Contract, and so results in a Breach Of Contract penalty of raising your AGMC Booking Fee for a job to 40% of the labor fee (as shown in the Booking Fee Schedule), which is $20/mhr on $50/hr jobs, or $22/mhr on $55/hr jobs.  

 29)  YOU SHOULDN'T TAKE BIG RISKS WITHOUT A LIABILITY DISCLAIMER

         It's not even remotely worth it for you to try to make five or ten dollars from only a few minutes of hourly labor pay by risking the loss of YOUR five or ten thousand dollars in potential damage claims when moving a very high value item.   So, you contract to NOT move any single thing that risks more than $2,000 worth of damage to the house or anything else, without you first getting a Liability Disclaimer, (or getting paid for additional insurance).  

30)   TRAFFIC ACCIDENTS, TICKETS, U-HAUL PENALTY FEES.

         You accept liability for paying for all of your moving crews' traffic accidents and tickets that happen on a job that would be owed by the Moving Company.  Thus if YOU, choose to let a non-licensed uninsured driver drive as part of your job, it is not just someone else's problem, IT'S YOUR PROBLEM, so choose your crew with this in mind.   You also agree to pay any U-Haul penalty fees for things such as late truck returns, damage, extra miles, missing gas, trash in truck, smoke smell in cab, etc., & so it's a good idea for you to make sure you or your crew will get the contract picture and the starting and ending gas & odometer pictures.

31)   AGMC CERTIFICATION

         The AGMC certification program is available for free on AGMC's website. You do not have to get AGMC certified to get job appointment offers from AGMC.  However, becoming AGMC certified is a big selling point for your services and so would increase your job sizes and job frequency relative to what they would otherwise be.   You also have the option to hire the AGMC rep PHIL ASHBURN to come on one of your job sites as an instructor to teach classes and aid in the certification process.  If ever Phil Ashburn is on one of your job sites, it is understood that this is with Phil acting in the capacity as an instructor, advertiser or test-giver, not in the capacity of Phil being your boss or the hiring party.

32)  YOU AGREE TO ONLY HIRE LEGAL HELPERS

         You agree to only hire moving helpers who are either legal employees of yours, or who you have verified are legally qualifying  freelance independent contractors who have turned into you their W9s and who have signed an AGMC independent contractor agreement  that clarifies their expected pay specifics prior to them working for you.

33)  YOU AGREE TO PAY AGMC'S BOOKING FEE FOR ALL FUTURE HOURS WORKED FOR AN ORIGINALLY AGMC BOOKED CUSTOMER

        You agree to pay AGMC the AGMC booking fee for all hours that you work again for any past AGMC customer, not just for the first two hours, five hours, one day, or three days of work for that customer.  You agree that all future work your company does for an originally (past) AGMC booked customer is to be counted in the booking fees you pay AGMC.   Even if the customer says, "hey, lets finish this job tomorrow" or calls you back at a later date to ask to ask for more moving help, you agree to ask the customer to call AGMC to book your company services.  You also agree to inform AGMC of the additional job and labor hours, and you agree to pay AGMC's booking fee for those additional hours.  This will also prevent the new job from being in conflict with other jobs AGMC might be trying to book for you. 

AGMC spends considerable time and expense acquiring the customers that are referred to you, and if you try to cheat AGMC out of getting paid for continued hours of labor, that's no different than the customer trying to cheat you out of paying you for your labor hours.  On the flip side, once you have worked for an AGMC booked customer, this agreement also stipulates that you must be given first right of refusal for any jobs that customer tries to book in the future, provided that the customer doesn't specifically request a different mover.  

34)  YOU GUARANTEE TO PRIORITIZE CUSTOMER SATISFACTION

     You agree to take a loss, when necessary, to help maintain or achieve customer satisfaction.  This guarantee is a little different than the "Happiness Guarantee", in that it says you agree to make pre-emptive adjustments and sacrifices where necessary if that's what it takes to avoid an unhappy customer.  

35)  RENTED, BORROWED, OR LOANED EQUIPMENT

         If you rent or borrow equipment from another mover (listed with AGMC) you contract to return that equipment in the same condition, with the same cleanliness, into the same place, situated in the same way as when you picked up that equipment, or you agree to pay not only the full price to replace any missing or broken equipment, but also pay a service fee of $20 plus $30/hr for the time needed to re-situate, replace, clean or correct the situation.  For this reason, rented or borrowed equipment is agreed to be photo-documented by the lender before lending, and photo documented by the renter/borrower when both picking up and returning equipment, so that any discrepancy and owed money can be verified by comparing pictures.  

36)  MOVINGHELP.COM 

If AGMC forwards you a job appointment identified as a "Movinghelp.com job", "M.H. job" or "MH", this is indicating that a customer booked and pre-paid for this job on Movinghelp.com, which is a U-Haul affiliate  company that acts as a "open market listing and booking service" (like Expedia) for moving services.  When this occurs, AGMC will include in your job text two numbers that look something like this "Movinghelp.com 2x3" or "M.H.2x3".  The "2x3" is indicating that this job has already been prepaid for two movers for three hours (thus 2x3).  However, the prepayment has only been made by the customer to Movinghelp.com, not to you or AGMC.  

    In order for us (and YOU) to get paid for those six man-hours we must turn into Movinghelp.com a six digit "payment code number", which YOU as Lead would need to get directly from the customer at the end of the job, and then text that code number to AGMC.  When AGMC turns that code-number into Movinghelp.com, Movinghelp.com deposits the pay for that specified number of labor hours into AGMC's bank account.  AGMC would then owe you for the specified number of labor hours (minus AGMC's regular booking fee).  For example, on a $55/mhr job, if your normal booking fee was $17/mhr, AGMC would owe you (55-17=) $38 per man hour on only the prepaid hours.  

     A key thing to note here is that the customer has only prepaid for the specified number of men and hours, and that if the job length goes over that YOU, the Lead, need to charge the customer separately for any job hours that go over the prepaid hours, even if that's for just a half hour.    You would need to collect for any hours above the prepaid hours, and you would owe AGMC the booking fee for those extra hours.   That means, for Movinghelp.com jobs, you would enter into your transaction log two parts; the part AGMC owes you for, and the part you owe AGMC for.   Luckily, most Movinghelp.com jobs last under the job length that the customer has prepaid for, and so you usually only have to deal with just AGMC owing you.

37)  AUTHORIZATION TO OBSERVE, VIDEO TAPE, AND EXAMINE

As part of AGMC's quality control  and moving service improvement program, you agree you will have no objections to any efforts AGMC makes to video tape or video call your crew's work on job sites.  In fact, this point is that you will actively support such training and quality control efforts.

38)  SEVERABILITY 

If for any reason one or more of these Terms And Conditions Of Use points are not  enforceable, the remaining points remain in effect. 

39)  ALTERATIONS TO INFORMATION ABOUT YOUR COMPANY

When you first sign up for this service, you will be filling out an information application about your company.  Any time there is an update, please text to AGMC a note about your alteration, so AGMC can update your listing.